The General Directorate of Traffic (DGT) has issued a warning about a new scam targeting drivers. Criminals are sending fraudulent text messages (SMS) notifying drivers of supposed pending fines. However, the DGT has made it clear that these communications are fake and the fines are not real. It’s important to note that the DGT never notifies sanctions through email or text messages.
Instead, the DGT uses two official methods to communicate pending fines: postal mail and the Road Electronic Address (DEV). Postal mail is the most common method, where drivers receive an official letter detailing the fine and providing instructions on how to proceed. The DEV is an electronic notification system, but it is optional and requires registration in the Spanish Highway system.
In response to this scam, the DGT has urged drivers to remain alert and not fall into the trap of fraudulent messages. They recommend verifying the authenticity of any communication related to traffic violations and not providing personal information or making payments before confirming the legitimacy of the fine. If in doubt, it is advisable to contact the DGT directly through official channels for guidance.
Another common scam on the road involves fraudulent tow truck services. When a driver needs a tow truck due to a breakdown, scammers may appear and demand payment for the service. They often claim that the insurance company will refund the amount later, but this is not true. Insurance companies emphasize that legitimate roadside assistance services will never ask for payment upfront.
The DGT is investing in new technologies to improve road safety, including mobile radars capable of fining up to six lanes. However, it’s important for drivers to be aware of potential scams and remain vigilant while on the road. If you encounter any suspicious activity, it’s best to contact the authorities or your insurance company for assistance. Stay safe and informed while driving to avoid falling victim to scams.
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