Small Business Owner Gets Help from 7 On Your Side
Thelma Cadet is the founder of a start-up called Immaculate Cleaning, which she built up from a single customer. As a small business owner, Cadet has faced a number of challenges, but nothing compared to what she experienced when one of her biggest clients refused to pay her invoices for months, leaving her out of pocket by almost $6,000.
A Long Wait for Payment
Cadet was hired last May to clean the premises of Sound Vision Care, a chain of optometry stores based in Manhattan, but she quickly became frustrated when the owner failed to pay her invoices on time. After two and a half months of waiting for payment, Cadet contacted the office to complain about the issue, only to be met with a rude and dismissive response.
Calling in 7 On Your Side
Determined not to let the matter rest, Cadet decided to call in the help of 7 On Your Side, a consumer advocacy program run by WABC. The team took up the cause and contacted the owner, who blamed the delays on a temporary cash-flow problem. With 7 On Your Side’s support, he eventually agreed to set up a payment plan, allowing Cadet to receive the money she was owed in full.
A Grateful Small Business Owner
Speaking afterward, Cadet expressed her relief and gratitude to the 7 On Your Side team. “I would say if you got a problem, call Nina,” she said. “She’s got your back.” Cadet’s experience is a reminder of the challenges that small business owners face in getting paid on time, but also of the importance of advocacy and support networks for entrepreneurs.
Share Your Story
Do you have an issue with a company that you haven’t been able to resolve? If so, 7 On Your Side wants to help you! Fill out the form below or email your questions, issues, or story ideas by filling out the form below or by emailing [email protected]. All emails MUST INCLUDE YOUR NAME AND CELLPHONE NUMBER. Without a phone number, 7 On Your Side will not be able to respond.
Source: abc7ny.com
